New account registrations and logins are temporarily unavailable.
Due to ongoing site upgrades, new account registrations and logins are temporarily unavailable. You may still sign up for emails to stay in the loop.
Are the shoes on Under Armour UK or US sizing?
All shoes are in US size. Find your fit with our clothing and shoes size guide.
Who do I need to contact if I have a product-specific question?
Please contact our Customer Service Team at customercare.ph@underarmour.com and we will be happy to assist you.
Provide us with the link to the product so that we can answer your questions on the specific product.
If I cannot find a particular product online, does this mean it is discontinued?
Our stock range fluctuates on a daily basis.
Therefore, if the product you are currently trying to find is not online, we advise you to either check our website regularly or sign up for our newsletter to be the first to know about new product featured online.
How can I place a bulk or team sports orders?
For large orders and customized team wear please send us an email at customercare.ph@underarmour.com
and we will forward your request to the relevant department for someone to contact you.
Can I place an order over the phone?
Unfortunately, we are not able to take orders via phone. Currently only orders can be made via our online website.
Do I need to make an account before I order?
It is highly encouraged to create an account to retrieve your order history and enjoy perks such as free delivery.
The guest checkout option is available if you prefer to not create an account.
What payment methods can I use?
We currently offer a few different types of payment methods which are listed below:
- Visa
- MasterCard
- American Express
- PayPal
- Selected Local Payment Methods
- Cash on Delivery* **Maximum cart value for Cash on Delivery is ₱10,000. Available for Members only.
Did Under Armour charge me an additional fee for my Under Armour order?
Be aware that some banks may consider your Under Armour purchase an international purchase and charge a small transaction fee according to their policies. Under Armour doesn't charge this fee or control when your bank will charge it. We'll only charge you for the order total displayed during checkout.
I placed an order more than one hour ago but have not received any confirmation?
Have you checked your spam inbox?
Otherwise a spelling mistake in your email address could be the reason that you did not receive a confirmation email.
Contact our Customer Service team on 1800-1-6510823 or email them at customercare.ph@underarmour.com and include all the information you can about your order. Our Customer Service team can confirm if your order was successfully placed and is being processed.
I just placed an order. When will it be shipped out?
Once you have successfully placed an order on our website, it will be processed immediately.
We will ship out the order by the next working day. You will receive a shipping confirmation by email.
Can I amend my order details or delivery address after I’ve placed it?
Since we process orders as quickly as possible, we unfortunately cannot amend any order details or the delivery address even if the order hasn’t been shipped yet.
Once you’ve received your order, you may return any unwanted items for a refund.
For more information, please see our Return Policy.
Can I cancel my order after I’ve placed it?
Confirmed orders immediately goes through the ordering process.
We unfortunately cannot cancel your order once it has been placed.
However, you may return any unwanted items for a refund.
For more information please see our Return Policy.
I’ve placed my order but the customer care team has informed me that the item(s) is/are out of stock. What can I do?
Although Under Armour Shopping is designed to feature "real-time" inventory levels so that only in-stock items are visible and available for purchase, we may experience shortages of stock due to overwhelming popularity of a particular style, color or size, and cannot guarantee that items which appear to be in stock are actually available.
If the item you would like to purchase or have purchased is currently out of stock, we apologize for the inconvenience and encourage you to call contact us so that we may help you find a similar product.
What do I do if the product I received is different from what is shown on site (e.g. design, details, color)?
Under Armour Shopping aims to be as accurate as possible.
However, we do not warrant that product descriptions, photographs, videos or other product related content on Under Armour Shopping are wholly accurate, complete, reliable, current, or error-free.
If a product offered by Under Armour is not as described, you may choose to return it in an unused condition for a refund.
For more information, please see our Return Policy and our Terms and Conditions.
My order is cancelled due to a pricing error. Why is that so?
Despite our best efforts, a small number of items may be mispriced.
If the correct price of an item sold by Under Armour is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation.
For more information please see our Terms and Conditions.
The product(s) I bought previously is/are now on discount. Why is that so?
We reserve the right to change the goods advertised or offered for sale through Under Armour Shopping, the prices or specifications of any such goods and any promotional offers and any content available on Under Armour Shopping at any time and from time to time without any notice or liability to you or any other person.
For more information please see our Terms and Conditions.
Where do you ship from?
All orders are shipped from the Singapore.
For more information please see our Terms and Conditions.